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Q:
What is
Synergy.net? Chudy Paper Synergy.net is an online ordering system and an account management tool.
Q: How do I sign up for Synergy.net? You can contact your sales
representative or customer service at
716-825-1935 or info@chudypaper.com
Q: Do you offer training on how to use
Synergy.net? Yes, talk to your sales representative to set up either in house training or an online
Q : training
seminar.
Q: How long does it take an order to reach Chudy Paper once I place it online?
Immediately, Synergy.net is a live, real-time system.
Q: Can I modify or cancel an order after I have submitted it online?
No, You will need to contact customer service to have the modified
Q: or canceled.
Q: Can I return a product online? No, you will need to contact customer service or your sales representative to return received products.
Q: Are MSDS available online? Yes, you can get an MSDS sheet through the product detail page on
Synergy.net or through our online catalog.
Q: Can I track my orders? Yes, you can view the status of your current open orders online, as well as viewing all past orders.
Q: Will I receive a confirmation of my order?
Yes, you will receive a confirmation email shortly after you place the order sent to the email
Q : address in your user profile.
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